General Terms and Conditions of Sale

Flexible rates winter 2023

Deposit*: 50% of the total amount of the stay is to be paid at the time of booking.

Cancellation*: free of charge up to 30 days before arrival.

Cancellation on the day of arrival or no-show: the total amount of the booked stay will be charged.

Change of stay: In the event of a change of arrival and/or departure date, the full amount of the initial stay will be invoiced as compensation, without any further formality.

Please note that reservations for 5 or more rooms are subject to different conditions.

*Special conditions over the Christmas and New Year period (from 17/12/2022 to 02/01/2023)

Deposit: Beyond the 50% requested at the time of confirmation, the balance of the stay must be paid 30 days before arrival.

Cancellation: The full amount of the stay is retained in case of cancellation less than 30 days before arrival.

Please note that reservations for 5 or more rooms are subject to different conditions.

Prepaid rates

Deposit * 100% of the amount of the stay is to be paid at the time of booking.

Cancellation * The full amount of the prepayment will be retained for any cancellation.

Change of stay: In the event of a change of arrival and/or departure date, the full amount of the initial stay will be invoiced as compensation, without any further formality.

Please note that reservations for 5 or more rooms are subject to different conditions.

General terms and conditions of sale :

Breakfast (if not included in the room rate): 35€ per person per day, 18€ for children under 12 years old

Supplements applicable from the 3rd person in a room per night:

- Room and breakfast: Adult and child over 12 years: 95 € / Child 7-12 years: 78 € / Child 3-6 years: 78 €

- Extra bed: €60 per day

Baby care: 25 € per day

Animal: 30 € per day excluding food.

Tourist tax: 2€ per day per person over 18 years old.

Garage: 25€ per day - valet parking from 8am to 10pm

VAT: Our rates include a 10% VAT rate. These are indicated according to the taxes currently in force, and are likely to be modified according to the taxes applicable at the time of your stay.

Arrival: The room is available from 4pm.

Departure: The room must be vacated by 12.00 noon at the latest. A penalty of the amount of the night will be applied for any departure after this time.

Cancellation Insurance: For confirmed bookings, you have the possibility to subscribe to the cancellation insurance (EU residents) by contacting our booking department.

Non-smoking rooms: Please note that all rooms in our hotel are non-smoking. In case of non-compliance, you will be charged for the cost of cleaning the room.

Covid 19 Special Terms and Conditions

Our teams are mobilised to reinforce our procedures concerning health safety to the maximum in order to welcome you in the best conditions.

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Please note, however, that during this period of uncertainty, we cannot guarantee that all normal services will be maintained. We will strictly adhere to the regulations in force.

For all bookings made, and in the event of the French government implementing new lockdown measures, your rental/booking will be fully refunded at no cost.    

We would like to draw the attention of our clients who are coming from outside France to the fact that the uncertainty of the opening of the borders persists and we cannot guarantee that the situation will allow free travel on the dates of your stay. If border restrictions are put in place by the French government or the government of origin, or if quarantine measures are put in place, no refund can be claimed.

Cancellation insurance :

For confirmed bookings, you have the possibility to subscribe to the cancellation insurance (EU residents) by contacting our reservation department.